Systems Integration

Connect your applications so data flows once, correctly.

Reliable, monitored integrations between CRM, finance, HR, websites and line-of-business systems, designed so failures are visible and fixable.

Start a conversation Explore by sector
  • API integrations
  • Event-driven sync
  • Monitoring
Illustration of an integration hub connecting CRM, ERP, HR and portal systems Connected systems APIs, events and monitoring CRMERPHRPortalHub ValidatedAt the source Alerting onRetries automatic Illustration of an integration hub connecting CRM, ERP, HR and portal systems Connected systems APIs, events and monitoring CRMERPHRPortalHub

Across sectors

Integrations built for your sector's systems.

Choose a sector to see what this looks like day to day.

Public sector

Case, finance and HR systems in sync

Reliable integrations between line-of-business systems, with monitoring so failures are spotted and fixed fast.

  • Line-of-business integrations
  • Record matching across systems
  • Monitored interfaces

Higher education

Student systems that share data properly

Integrations between student records, CRM, learning platforms and finance, with clear ownership of every data item.

  • Student record integrations
  • CRM and admissions sync
  • Finance and payments feeds

Retail & consumer brands

Shop, warehouse and finance connected

Orders, stock and payments flow between your shop, marketplaces, warehouse and accounts automatically.

  • Shop and marketplace orders
  • Warehouse and courier feeds
  • Accounting integration

Real estate

Lettings, accounts and portals connected

Property management, accounting, listings portals and payment providers exchange data automatically.

  • Listings portal feeds
  • Accounting and rent integration
  • Payment provider connections

What we deliver

What we deliver

Choose what you need. A short discovery confirms the scope, the plan and the cost.

  • API-led integration

    Well-designed APIs between your core systems.

  • Event-driven sync

    Changes flow in near real time, not overnight.

  • Validation & mapping

    Data checked and transformed consistently.

  • Monitoring & alerting

    Failures are visible, logged and retried.

  • Security

    Managed identities and secrets kept out of code.

  • Documentation

    Clear runbooks and ownership for every interface.

In practice

Website orders to finance

A typical example of the change we make. Every engagement is shaped around your process.

Before

  • Orders exported to CSV each night
  • Imported by hand into finance
  • Errors fixed the next morning
  • No alert when the export fails

After

  • Orders sent via API as they happen
  • Validated and mapped automatically
  • Errors flagged at source
  • Alerts and retries on failure

Finance sees every order, accurately, the moment it is placed.

Example engagement

Self-service portal and workflow automation

Representative engagement ยท Web, automation and integration

The challenge
Customer requests handled by email and paper, re-keyed between systems, with no easy way for customers or staff to see status.
What we delivered
A bespoke web portal for customers, automated back-office workflows and secure integrations into the existing systems of record.
The outcome
A single, auditable record for every request, far less re-keying, and customers who can see progress without chasing.

Web & Digital Experiences Customer & Partner Portals Process Automation All case studies

Is this right for you?

Who it is for, and where our scope ends.

Plain answers before you get in touch, so you know what to expect and what to bring.

Who it is for

  • Organisations whose CRM, finance, HR, website and line-of-business systems hold the same data in different versions
  • Teams relying on manual exports, file transfers or re-keying between systems
  • Owners of integrations that fail silently or that nobody fully understands

Where our scope normally ends

  • Replacing the systems being connected
  • Changes inside third-party products that their vendor must make, although we help to raise and test them
  • Third-party API or connector charges, which are estimated during discovery

What we plan for in every project

Integration
We prefer APIs and events. Where a system has none, we use the safest alternative available and say what its limits are.
Security and data
Credentials are kept in managed secret stores, access follows least privilege, and data is encrypted in transit.
Accessibility
Where an integration includes a user interface, such as an admin or monitoring screen, it is designed with accessibility in mind.
Maintenance and support
Monitoring, alerting, retries and documentation are part of the build, so failures are visible and fixable. Ongoing support can be agreed.

What we need to scope it

  1. The systems to connect, their owners and available APIs
  2. Which data moves, in which direction and how often
  3. What currently goes wrong and how it is noticed
  4. Security, residency and audit requirements
  5. Who will own the integration after go-live

Not everything has to be ready. Send what you have and we will help with the rest. Start a conversation

Questions

What clients usually ask.

Something else on your mind? Ask us directly

Technologies we use

  • Azure Integration Services
  • Logic Apps
  • Service Bus
  • API Management
  • Azure Functions
  • Power Automate
Can you integrate with systems that have no API?

Often, yes, through databases, files or other supported interfaces, with appropriate safeguards.

What happens when something fails?

Failures are logged, retried where safe and alerted to the right people.

Do we need Azure?

Not always. We recommend the simplest reliable option for your systems and volumes.

Related

Which systems should be talking to each other?

List them. We will map the flows and the quickest wins.

Start a conversation info@devdex.co.uk